Manndatory Listening

GPRA with Dan: Culture of Accountability

Aug 29, 2019

We’re wrapping up Season Two and our GPRA series with a look at cultures of accountability. Dan and Kent discuss how to create a culture of accountability (the key is in following up), cultivating transparency through metrics, and how accountability is both the beginning and end of the GPRA cycle.

Blended Retail with Matt Powell

Aug 22, 2019

Matt Powell, retail sage and VP & senior industry advisor in sports at The NPD Group, talks through the evolution of our industry, including topics like the transition from omnichannel to blended retail, customization versus personalization, brand and retailer partnerships, and investing in technology and people.

GPRA with Dan: Training & Coaching

Aug 15, 2019

Once you’ve gotten an agreement from your employees and established metrics to measure the results, it’s time to train. But the trick lies not just in comprehensive training, but in watching what’s happening and providing live feedback—or coaching. Learn how to implement both in the third episode in our GPRA...

GPRA with Dan: Metrics for Assurance

Aug 8, 2019

The only way to ensure you’re getting results is through intentional, numerical tracking. In the second podcast in the Gentle Pressure Relentlessly Applied series, Dan and Kent talk through how to define the metrics of your goals, how to measure your business’ and employees’ results, and why...

GPRA with Dan: Agreement on Approach

Aug 1, 2019

It takes more than training to effectively implement change, and it begins with Agreement on Approach. Dan and Kent talk through why it’s important to get alignment before you train your employees, hope versus causal management styles, and one entertaining story involving a millionaire and a bathroom.