Manndatory Listening

Make the Team: Measuring, Incentivizing, and Building Your Dream Team

Mar 28, 2019

Just because you have co-workers doesn't mean you have a team. Dan and Kent define a true team, the leaders who make it (we like to call those "Player-Coaches"), and the five things you have to have to build an effective, evolving team. Some of them are straightforward (like job descriptions), others are a little sexier...

Recognition=Profitability: The Benefits of Consistent Branding

Mar 21, 2019

Want to increase trust, access new markets, boost customer retention, and bring in more big-spenders? That's what consistent branding is all about. Learn why consistent branding matters (and why it can't be based on a single initiative) in this week's episode with VP of Marketing Emily Glaser.

It's Evolutionary, Watson: Defining Your Brand Story

Mar 14, 2019

Your brand story is much more than just your marketing message. VP of Marketing Emily Glaser explains how your brand story impacts all aspects of your business, from hiring to store layout, and shares applicable tips for defining and replicating your own message, including revelatory q's and queues for adaptation.

Compensation Pt. II: Debunking Myths About Commission-Based Compensation

Mar 7, 2019

Ian Christie of successful specialty retailer Summit Bicycles shares his experience with commission-based compensation, including its effects on employee motivation, effective hiring, and healthy competition, as well as the pros and cons of bonuses, incentives, and offering compensation options.